No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will be shared with any third parties.

SMS/MMS Program Information

If you enroll in our SMS/MMS messaging program, we may collect:

· Mobile phone number

· Opt-in and opt-out records

· Message interaction history (e.g., HELP/STOP keywords)

· Subscription preferences

Device & Usage Information

· We may automatically collect information such as:

· IP address, browser type and version, device identifiers, Internet Service Provider

· Pages visited, how you arrived at our website, referring site, and actions taken

· Our website may use cookies, web beacons, pixel tags, and similar technologies to collect device and usage information.

How We Collect Your Information

We collect your information in the following ways:

· When you submit forms on our website, subscribe to services, or communicate with us by phone, email, text message or through social media.

· When you opt into our SMS/MMS program.

· Automatically through cookies and tracking technologies as you use our website.

· From third-party data providers and advertising analytics, where permitted by law.

SMS/MMS Messaging Program Terms

By opting into our SMS/MMS program, you agree to the following terms:

1. Program Description

Our SMS messaging program may include: appointment reminders, service updates, promotional offers, customer support messages, and general informational alerts. Message and data rates may apply. Message frequency varies.

2. Opt-In

You will only receive SMS/MMS messages if you provide explicit opt-in consent (e.g., via form, keyword response, in-person sign-up).

3. Opt-Out

You may cancel at any time.

Reply “STOP” to opt-out to 717-214-3017 (or the designated program number). After you send “STOP,” you will receive a confirmation message and you will no longer receive messages from us unless you opt in again.

4. Help & Support

Reply “HELP” for help to 717-214-3017 (or program number). After sending “HELP,” we will reply with instructions on how to use the service and how to unsubscribe.

5. Message & Data Rates

Message and data rates may apply depending on your mobile plan. If you have questions about your plan, contact your wireless provider.

6. Re-Enrollment

If you wish to receive messages again, just sign up again through our opt-in process and we will resume sending you messages.

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

8. Data Privacy for SMS/MMS

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties.

9. Support Contact

For questions about the SMS service, contact us at: CustomerService@BAMcollections.com

10. Sharing of Information

a. We do not sell, rent, or share your personal information for marketing/promotional purposes. We may share your information only in the following circumstances:

b. With trusted service providers who help us operate our Services (e.g., payment processors, messaging providers).

c. When required by law, regulation, or legal process.

d. To protect the rights, property or safety of our company, users, or others.

11. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or via mobile networks is completely secure.

12. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. SMS opt-in/opt-out records may be retained to comply with legal and regulatory obligations.

13. Your Rights

a. Depending on your jurisdiction, you may have the right to:

b. Access the personal information we hold about you

c. Request correction or update of your information

d. Request deletion of your information

e. Opt out of certain processing (where applicable)

f. To exercise your rights, contact us at CustomerService@BAMcollections.com.

14. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page along with an updated “Last Updated” date. Your continued use of our Services after changes means you accept the revised policy.

16. Contact Us

If you have any questions about this Privacy Policy or our SMS/MMS program, please contact us at: CustomerService@BAMcollections.com